Account and Team Management

PlugZero Analytics is built for collaboration. This guide explains how to manage your team, your billing, and your security keys.

👥 1. Managing Your Team

Research is a team sport. You can invite your colleagues or clients to work with you in a single Team workspace.

How to Invite Someone

Go to the Team tab in your sidebar.
Click Invite Member.
Enter their email and pick a Role.

What the Roles mean

Owner/Admin: Full control. You can manage billing and invite others.
Analyst: You can create projects and run math, but you can’t see the billing details.
Collector: You can upload files and build surveys, but you can’t see the final AI summaries.
Viewer: Read-only access. Great for showing results to clients.

💳 2. Billing & Plans

We have three simple plans tailored to your research needs.

Standard: For solo researchers who need core math tools.
Pro: For small teams. Includes AI Summaries, SWOT reports, and Trend analysis.
Enterprise: For organizations that need high data limits and API access.

Invoices: You can download all your past receipts in the Billing section of your settings. We use Stripe for payments, so your credit card data is never stored on our servers.

🔑 3. API Keys (For Developers)

If you are a developer, you can use our API to automate your work.

Go to Developer Settings.
Click Create API Key.
Copy it immediately. We will never show it again for security reasons.

Security: Never share your API key in public. If you think someone else has seen your key, Revoke it immediately in your settings and create a new one.

🆘 4. Resetting Your Account

Forgot Password: Use the “Forgot Password” link on the login page. Check your Spam folder if the email doesn’t arrive in 2 minutes.
Deleting your account: You can close your account in the Account Settings. Warning: Deletion is permanent. All your data will be destroyed forever.

Next Step: Privacy and Security Rules